Monthly Archive for November, 2009

New paper on leveraging social learning technologies

Over the last time, I’ve been working on the startup of a new research project. I’m doing this together with Robin Yap from Toronto, Canada. We’ve met two years ago during an AHRD conference in Oxford and stayed in touch ever since (off course through the use of web technologies).

The research we are working on concerns the issues that we have encountered as (organizational) learning consultants which is the often technology centered focus during implementations of social web technologies. Our aim with this study is to develop a model that could assist in determining how social learning technologies in the workplace can be leveraged to engage, build relationships, and enhance the learning of individuals in corporate environments.

Last week we have finished our first draft of a paper which is submitted as a proposal to the Networked Learning conference in Aalborg next year. From the literature review, we have noticed the importance of trust for leveraging social learning. The model we propose in this paper explores trust as a foundation for the development of social capital in organization and explored how HRD can contribute to that with the use of webtechnologies.

We would appreciate your feedback on this research in progress.

Download the paper: A model for leveraging social learning technologies in corporate environments

Cloudworks from a CoP perspective

Yesterday i attended the virtual fieldtrip from the CP Square community which was on the Cloudworks initiative.  Grainne Conole, as “expedition leader” gave us a tour around the isle of cloudworks. Yeah, really tropical :), as Cloudworks was described as:

“an island for sharing, discussing & finding learning and teaching ideas and designs.”

The sharing of teaching ideas and designs is the site’s strategy, therefore the site functions as a big hub of lots of emergent CoP’s evolving around the shared interest in teaching and learning design. I wondered if the technology would also be interesting to be used in other contexts.

So, what are the clouds being used for?

- Events: conferences and workshops

- Discussion: flash debates, hot topic that are people interested in in debating

- Eliciting expertise and open reviews

- Aggregating resources

As an example of a cloud being used for events or workshops, you can have a look at the cloud made for the fieldtrip. I like the way these sites are being set up. You might want to compare the concept with a wiki, in a sense that it is easy to start a topic and add your content. Yet, clouds have added value in their social approach around this content. You can discuss the content, add stuff or activities to it. The link section suggests that it is also a way to organize content. That is the part that i love the most. I truly believe that knowledge is always embedded in its social context. People that are familiar with the subject know what content is of value for it. For the visitor this information now presented in its context. I wonder how the content management is being handled, is there one big repository?

For this example of the cloud being used for announcing and discussing events, i would have expected some sort of “i attend” functionality so you can see who is going to be there.

A use of clouds that has become very popular according to Grainne, are the so called “flash debates” (see example). This is the use of a cloud for discussing a topic. Looks real similar to a discussion board or blog posting to me. But i guess the difference is that clouds are sort of part of the network, its centralized and the cloud is presented as a social object within the network. This brings me to a great quote from Jyri Engeström, which was presented as the theoretical background for the design of the site.

“Social networking makes little sense if we leave out the objects that mediate the ties between people (Engeström, 2005)”

So, concluding, the Cloudworks initiative looks real interesting. I can see its possibilities for use in organizations for sharing, discussing and finding ideas and content in a general (KM) perspective. At Stoas, we have done something similar using Sakai and its sites. We use it for projects and to discuss specific topics. From first sight the cloudworks seem to make more specific use of web 2.0 services like eg Twitter and all is presented from a social networking perspective. I would love to experience the actual use of cloudworks for facilitating CoP’s and the flow of knowledge in organizations. I wonder if the technology will become available as open source software, this will make it possible to add designs to the system and to install it behind firewalls (still a big thing for corporate organizations).

Horse assisted coaching

This week I’ve participated in a horse assisted coaching session. In this session, the horse is used as reflectional instrument. This experience was absolutely breathtaking for me. Horses are just so pure and they reflect the participant’s (unconscious) behavior in a way that cannot be denied.

So how does this work?

In their natural environment, horses live in herds and their survival depends on the actions of its leaders. Therefore, horses naturally rely on the most authentic leaders in the group and their behavior always serves the group as a whole. When working with horses in a coaching situation, the horse tries to connect with the particpant and form a group as if were a heard. If the horse experiences inconsistencies in the participants (un)counscios behavior, it will immediately show this and respond to it.

I’ve experienced this coaching session as deeply moving, intimate and sincere. It has pointed me towards qualities and competencies of myself that i’ve not discovered or recognized so far. I suspect to be remembering about this for a very long time.

More information: website Ruud Knaapen